At Only Wolf, we are committed to providing a smooth and reliable delivery experience for all our customers. This Shipping Policy explains our processing times, delivery timelines, shipping destinations, and important information regarding your order.

Key Information

• Order Cut-Off Time: 04:00 PM GMT
• Order Processing: 1–2 business days (Monday to Saturday)
• Shipping Transit: 4–6 business days (Monday to Saturday)
• Total Delivery Time: 5–8 business days in total
• Free Shipping: Free shipping available within the United Kingdom

After your order has been dispatched, you will receive a separate email containing your tracking information.

Shipping Destination

We currently ship orders to customers throughout the United Kingdom.

Delivery Delays

If your order does not arrive within the estimated delivery timeframe, please allow up to an additional 2 business days and check your tracking information.

If your order still has not arrived after this period, please contact us with your order number, and our support team will assist you.

Order Cancellations

To request an order cancellation, please contact us as soon as possible:

Email: support@onlywolf.shop

Cancellations are usually possible before your order enters the processing stage.

Once processing or shipment has started, the order cannot be canceled. In that case, you will need to follow our Return & Refund Policy after receiving your order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us immediately with clear photos showing the issue.

Please send your request to:

Email: support@onlywolf.shop

We will review the issue and arrange a replacement or provide the appropriate solution as quickly as possible.

Contact Information

Company Name: Only Wolf
Website: onlywolf.shop
Email: support@onlywolf.shop
Phone: +44 7592 632217

Customer Service Hours:
Monday to Saturday: 09:00 AM - 05:00 PM
Sunday: Closed