At Only Wolf, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make purchases through onlywolf.shop.

Section 1 – Collection of Information

When you make a purchase from our store, we collect the personal information you provide, including your name, billing address, shipping address, email address, and payment details, to process and complete your order.

While you browse our website, we automatically collect certain information such as your device’s IP address, browser type, and usage data to help us improve, manage, and maintain our website services.

With your permission, we may send you emails about our products, new collections, promotions, special offers, and store updates.

Section 2 – Consent

Providing Consent

By providing your personal information to place an order, verify payment, arrange delivery, or process a return, you consent to the collection and use of your information for these specific purposes.

If we need to use your information for additional purposes, such as marketing communications, we will request your permission or provide you with the option to opt out.

Withdrawing Consent

You may withdraw your consent at any time by contacting us at:

Email: support@onlywolf.shop

After receiving your request, we will stop using or sharing your information unless required for legal or operational purposes.

Section 3 – Disclosure of Information

We may disclose your personal information if required by law or legal processes or if you violate our Terms of Service.

We do not sell, rent, or trade your personal information to third parties.

Section 4 – Shopify Platform

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Your information is securely stored through Shopify’s systems. Sensitive payment information is encrypted and processed according to PCI-DSS security standards.

Transaction information is retained only for as long as necessary to complete your purchase, fulfill legal obligations, and maintain proper business records.

For more information, you can review Shopify’s Terms and Privacy Policy:

Shopify Terms:
https://www.shopify.com/legal/terms

Shopify Privacy Policy:
https://www.shopify.com/legal/privacy

Section 5 – Third-Party Services

We may use trusted third-party service providers to support certain website functions, including payment processing, shipping, analytics, and customer support.

These providers may have their own privacy policies and may operate under different privacy regulations depending on their location.

We recommend reviewing their privacy policies to understand how your information is handled. Once you leave our website or are redirected to another service, this Privacy Policy no longer applies.

Section 6 – Security Measures

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Payment information is protected through secure encryption technologies, including SSL encryption and PCI-DSS-compliant payment processing.

While no online platform can guarantee complete security, we follow industry-standard practices to help safeguard your information.

Section 7 – Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyze website traffic, and provide better services.

Third-party services may also use cookies to provide personalized content, analytics, or advertising.

Managing Cookies

You can manage, block, or delete cookies through your browser settings. Please note that disabling cookies may affect some website features.

Our cookie preferences tool may also allow you to control your cookie settings.

Section 8 – Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.

Any updates will become effective immediately after being posted on this page.

If significant changes are made, we will provide clear notice so customers understand what information we collect, how it is used, and when it may be shared.

If Only Wolf undergoes a merger, acquisition, or business transfer, your information may be transferred to the new owner to continue providing our services.

Section 9 – Contact Information

If you have any questions about this Privacy Policy or need further assistance, please contact us:

Company Name: Only Wolf
Website: onlywolf.shop
Email: support@onlywolf.shop
Phone: +44 7592 632217

Customer Service Hours:
Monday to Saturday: 09:00 AM - 05:00 PM
Sunday: Closed